FIT system separation as of July 1, 2025

1. Background

Bombardier Recreational Products Inc. (BRP), the majority shareholder of Pinion GmbH, has acquired the business divisions of Biketec GmbH associated with FIT 2.0 from ZEG.

Two companies have been established to implement this acquisition and separate the FIT 1.0 / Non-FIT* and FIT 2.0 activities:

Smartscale NewCo AG, Luzernstrasse 84, CH-4950 Huttwil - responsible for all FIT 2.0 business in Switzerland
Smartscale NewCo Europe GmbH, Im Höning 5, DE-63820 Elsenfeld - responsible for all FIT 2.0 business in the EU

The transaction is expected to be completed by the end of Q2 2025. With effect from July 1, 2025, Smartscale NewCo AG will assume all rights and obligations of Biketec GmbH in connection with the FIT 2.0 business and will thus become the legal successor to Biketec GmbH in existing contractual relationships. A change of name for Smartscale NewCo AG is planned at a later date.

2. What does this mean for you?

Until now, you have managed both FIT 2.0 products and FIT 1.0 / Non-FIT products via a single login (SSO access) – including spare parts orders, service and maintenance access.

In future: Separate systems for FIT 2.0 products and FIT 1.0 / Non-FIT products

From July 1, 2025, there will be two separate areas, each with its own login (SSO access) for businesses connected to FIT 2.0 and for businesses connected to FIT 1.0 / Non-FIT. The separation affects the following systems:

Service Portal for ticket creation
Maintenance Tool for maintenance work
E-Shop for spare part orders

You work with

FIT 2.0 system

Responsibilities of the system world for FIT 2.0 products and services

Please note the new bank details – no further action is required on your part.

For Switzerland: Smartscale NewCo AG, Luzernstrasse 84, CH-4950 Huttwil
For Europa: Smartscale NewCo Europe GmbH, Im Höning 5, DE-63820 Elsenfeld

(Both subsidiaries of BRP)

Website: www.fit-ebike.com
Previous login (SSO access) for the FIT Service Portal, FIT Maintenance Tool, and FIT E-Shop will remain unchanged.
Maintenance, service, and spare parts will continue to be available via the previous access

You work with

FIT 1.0 / NON-FIT

Responsibilities for FIT 1.0 / Non-FIT products

For Switzerland: Biketec GmbH, Luzernstrasse 79, CH-4950 Huttwil
For Europe: Biketec Europe GmbH, Im Höning 5, DE-63820 Elsenfeld

(Both subsidiaries of ZEG)

Website: www.biketec.ch
New login (SSO access) for the Biketec Service Portal, Biketec Maintenance Tool, and Biketec E-Shop See “Automated access email”

Note: As part of the system separation, the branding at Biketec will also be changed. In future, FIT 1.0 / Non-FIT products will be marketed under the Biketec brand with a new look.

Automatic access email on July 1, 2025

Please only use this if you support FIT 1.0 / Non-FIT products.Unused access will be automatically deleted after a transition period.
You will automatically receive the following from the system:

Your new user name
An initial password
Login links to the new systems

3. Schedule

From June 26, 12:00 p.m. to June 30, 2025

No shipping of orders

June 29 + 30, 2025

No access to the FIT IT systems (maintenance)

July 1, 2025

Start of system separation and conversion

4. Data protection and data transfer

To set up new accounts, Biketec GmbH will transfer your contact details (see transparency information) to Smartscale NewCo AG.

If you do not want this, please object by June 25, 2025, by sending an email to: info@fit-ebike.ch (please provide your name, company, customer number, and indicate that you do not want your data to be transferred).

IMPORTANT: Without your consent, you will not have access to FIT 2.0 IT systems (no maintenance work, tickets or spare parts orders possible).

For more information on how Smartscale NewCo AG handles your data, please refer to the transparency information.

5. Your next steps from July 1, 2025

For FIT 2.0 users:

Please note the new bank details in the order confirmation from Smartscale NewCo AG from July 1, 2025
Order replacement parts as usual via the FIT e-shop
Create service tickets as usual via the FIT service portal
Carry out maintenance work as usual via the FIT maintenance tool
If you have any questions, please contact info@fit-ebike.ch

For FIT 1.0 / non-FIT users:

Check your email on July 1, 2025 for new access details for the Biketec IT systems, log in, and change your password
From July 1, 2025, order spare parts via the Bikeec e-shop - www.biketec.ch
From July 1, 2025, create service tickets via Biketec
From July 1, 2025, carry out maintenance work via the Biketec maintenance tool
If you have any questions, please contact info@biketec.ch

*Overview of e-bike systems from Biketec GmbH

Technology

Description

FIT 1.0

Systems with D0 or D1 displays, exclusively installed in older FLYER models.

Old Panasonic systems (non-FIT)

All Panasonic systems without FIT, mainly installed in FLYER, Hercules, Kettler, KTM & Pegasus (26 V, 36 V, 48 V).

Old Brose systems (non-FIT)

All systems without FIT, mainly installed in Bulls & Hercules

Neondrives systems (non-FIT)